There are thousands of new products and services which are launched every year. Their potential for success is massive but many simply do not succeed. The reasons for failure could be numerous - too soon to market, consumer trends changing or customer resistance, for example. People often ascribe failure to such theories, amongst many others, when every other indicator promises success. So how can businesses make their products successful. One thing's for sure, converting failure to success does not involve investing tens of thousands of pounds in professional consulting organisations to tell the sales people what to do. The real secret lies in breeding a philosophy of mentoring where line managers learn to produce exceptional performance by getting their sales team to execute the basics brilliantly and, more importantly, be passionate about what they do. In Turn your sales force into profit heroes Peter Brook reveals a world where top performance is achieved through a motivated, passionate sales team who will stop at nothing to ensure that every product or service is given a chance to deliver its absolute potential. That true success is waiting just around the corner.
Housing equity, 401Ks, Pension funds. They all may be vulnerable to the next bursting bubble. John Calverley lays out the fundamentals of our asset-backed economy and explores the powerful implications for individuals, businesses, central banks, and policy makers.
Acid Row. The name the beleaguered inhabitants give to the place they live. A no-man's land of single mothers and fatherless children where angry, alienated teenagers control the streets. Into this battleground comes Sophie Morrison, a young doctor visiting a patient in Acid Row. Little does she know she that is entering the home of a known paedophile. And with reports circulating that a tormented child called Amy has disappeared, the vigilantes are out in force. Soon Sophie is trapped at the centre of a terrifying siege, with a man she has come to despise. Whipped to a frenzy by unsubstaniated rumour, the mob unleashes its hatred. Against authority, the law, and the pervert. "Protecting Amy" becomes the catch-all defence for the terrible events that follow. And if murder is part of it, then so be it....
A Different Life: Growing Up Learning Disabled and Other Adventures
Born with a hole in his heart that required invasive surgery when he was only three months old, Quinn Bradlee suffered from a battery of illnesses—seizures, migraines, fevers—from an early age. But it wasn’t until he was fourteen that Bradlee was correctly diagnosed with Velo-Cardio-Facial Syndrome (VCFS), a widespread, little-understood disorder that is expressed through a wide range of physical ailments and learning disabilities.Ten percent of the population is affected by a learning disability, but few of us understand what being learning disabled (LD) is really like. In this funny, moving, and often irreverent book, Bradlee tells his own inspirational story of growing up as an LD kid—and of doing so as the child of larger-than-life, formidably accomplished parents: long-time Washington Post executive editor Ben Bradlee and bestselling author Sally Quinn. From his difficulties reading social cues, to his cringe-worthy loss of sexual innocence, Bradlee describes the challenges and joys of living “a different life” with disarming candor and humor. By the end of A Different Life he will have become, if not your best friend, one of your favorite people.
Top Performer : a bold approach to sales and service
Stephen Lundin has helped thousands of people to transform their businesses through the phenomenal bestselling FISH! series. Now, the pioneering author has developed a new formula for success that demonstrates how the energy, passion and dynamism that street performers bring to their art can be harnessed by managers to enliven businesses and to inject a massive boost to sales. In this engaging parable, Jim, a disciplined but uninspired sales manager encounters a street performer and is struck by his ability to engage his audience and how good he makes the people around him feel. The two join forces and the result is a book that is packed with innovative techniques to produce dramatic improvements in natural energy and sales performance. Top Performer s simple but life-changing lessons include: - Claim Your Pitch (Own your work, and stand out as the unique and authentic you.) - Mine the Mess (Look for inspiration in unexpected places.) - Choose Your Close (Make it original, so they ll never forget you.) - . . . and so much more!