Top performance: how to develop excellence in yourself and o

Fact: Eighty-five percent of the reason you get a job, keep the job, and move ahead in the job depends on your people skills-your ability to deal with others effectively. Now, Zig Ziglar, America's #1 master of motivation, shows you the people-oriented formulas, principles, and techniques that will take you straight to the top! Whether your management style needs a tune-up or a major overhaul, Zig Ziglar's keen advice will assure you of running a high-performance organization-with unbeatable results! Book jacket.