Influence without Authority, second edition offers a time-tested "influence model" for attaining cooperation from those who command the resources, information, or potential support you need. The book breaks down the process of negotiating exchanges, with a focus on thinking in terms of the interests of colleagues and learning to deal in the "currencies" they value. Other topics covered include: how to "manage" your boss so that both of you reach maximum effectiveness; when and how to claim responsibility; how to attract challenging projects, and how to cultivate positive work conditions.
· Introduction
· The Influence Model
· Practical Applications of Influence
